Here’s a recent article I wrote for the National Academy of Sports Medicine (NASM). It focuses on communicating effectively with clients from a behavior change perspective.
“On any given day, a client can walk in for a session and its momentum could be determined by factors out of your immediate control. Inherently, you want to ask what’s wrong and attempt to immediately resolve the situation, but it’s not necessarily the appropriate approach, and could end up harming your working relationship.” Read the rest…